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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Share your design specifications with us, and we'll offer you a competitive quote, crafting samples meticulously tailored to your unique requirements.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring top-tier performance and exceptional durability over time.
Q: What about the warranty?
A: We proudly stand by our 12-month warranty as a testament to our unwavering commitment to quality, providing you with complete peace of mind.
Q: What service do you offer?
A: Our service suite is comprehensive, encompassing pre-sales consultation, in-sales assistance, and after-sales support, all tailored to cater to your every requirement.
Q: Which port is near to you?
A: The nearest port to us is Ningbo, yet we efficiently handle delivery arrangements to major hubs such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can procure essential origin certifications such as SONCAP for Nigeria and SASO for Saudi Arabia, ensuring compliance with diverse international standards.
Q: Can I have a sample order?
A: Absolutely! We wholeheartedly welcome sample orders, giving you the opportunity to experience the superior quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We generally utilize rapid courier services like DHL, UPS, FedEx, or TNT, with typical delivery times of 3-5 days. Alternatively, air and sea freight options are available to suit your needs.
Q: When can I get the quotation?
A: Our goal is to deliver quotations within 24 hours of receiving your inquiry. For urgent requests, please contact us directly or highlight the urgency in your email for expedited attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please notify us a few days in advance, allowing us to prepare for your visit and ensure a comprehensive experience.