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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Reach out to us with your design specifications, and we will provide a competitive quote. Our dedicated team will promptly craft samples tailored to your precise requirements, ensuring a perfect match for your needs.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, which guarantees superior performance, enhanced efficiency, and outstanding longevity for all your applications.
Q: What about the warranty?
A: We are proud to offer a comprehensive 12-month warranty. This steadfast quality pledge ensures peace of mind and demonstrates our commitment to excellence and reliability.
Q: What service do you offer?
A: We provide extensive service packages that encompass pre-sales, in-sales, and robust after-sales support. Our commitment is to meet and surpass your every requirement with precision and care.
Q: Which port is near to you?
A: The nearest port to us is Ningbo, offering significant logistical advantages. Additionally, we facilitate delivery arrangements to key locations such as Guangzhou, Shanghai, Urumqi, and other major Chinese cities, ensuring flexibility and convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain origin certifications tailored to meet diverse international standards, such as SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance and peace of mind for global operations.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to firsthand evaluate the exceptional quality and performance of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT to ensure speedy deliveries that arrive within 3-5 days. For your convenience, we also offer air and sea freight options to accommodate your specific preferences.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours of receiving your inquiry. For urgent requests, please do not hesitate to call us or mark it as urgent in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please notify us a few days in advance so we can ensure a seamless and informative visit tailored to your interests and needs.