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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Reach out to us with your design specifications, and we'll deliver a competitive quote. Our expert team will swiftly create samples tailored precisely to your expectations, ensuring seamless integration with your brand.
Q: What's your motor winding?
A: Our motors are engineered with 100% copper winding, a guarantee of superior performance and remarkable longevity, promising unparalleled efficiency and durability for your needs.
Q: What about the warranty?
A: We proudly extend a 12-month warranty as a steadfast testament to our uncompromising quality pledge, offering you peace of mind and confidence in our products.
Q: What service do you offer?
A: Our comprehensive service packages encompass pre-sales, in-sales, and after-sales support. This holistic approach ensures we meet your every need at every stage of your journey with us, providing exceptional customer satisfaction.
Q: Which port is near to you?
A: The closest port to us is Ningbo, a hub for swift and efficient logistics. We also arrange deliveries to Guangzhou, Shanghai, Urumqi, and more, facilitating seamless connections to major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to satisfy the diverse international standards, ensuring seamless cross-border compliance.
Q: Can I have a sample order?
A: Of course! Sample orders are warmly welcomed, giving you the opportunity to evaluate our product's superior quality firsthand, solidifying your confidence in choosing our offerings.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT for our swift deliveries, with arrival times between 3-5 days. For your convenience, air and sea freight options are also available, allowing you to choose the method that best suits your needs.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call or highlight them in your email to ensure prioritized attention and prompt response.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome visits to our factory. Please inform us a few days in advance to ensure we can accommodate your visit, allowing us to showcase our state-of-the-art facilities and operations.