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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Just contact us with your design specifications, and we'll swiftly provide a competitive quote along with samples crafted precisely to your requirements.
Q: What's your motor winding?
A: Our motors are crafted with 100% pure copper winding, guaranteeing exceptional performance and durability for a long-lasting lifespan.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast commitment to quality, ensuring you enjoy complete peace of mind with every purchase.
Q: What service do you offer?
A: We offer a comprehensive suite of service packages encompassing pre-sales, in-sales, and after-sales support, designed to cater to all your needs efficiently.
Q: Which port is near to you?
A: Our nearest port is Ningbo. However, we are also capable of arranging deliveries to major cities like Guangzhou, Shanghai, Urumqi, and more across China.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance with a variety of international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders so you can assess our product quality personally.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for fast and reliable deliveries, typically arriving in 3-5 days. We also offer air and sea freight options to accommodate your shipping preferences.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours of receiving your inquiry. For urgent requests, please call or emphasize urgency in your email for prioritized service.
Q: Is it possible to visit your factory?
A: Absolutely! We warmly invite you to visit our factory. Please notify us a few days in advance so we can make the necessary arrangements for your visit.