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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications, and we will not only provide an advantageous quote but also swiftly craft samples tailored precisely for your needs.
Q: What's your motor winding?
A: Our motors boast an unparalleled 100% copper winding, which guarantees remarkable performance and exceptional longevity, setting a new standard in efficiency and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty, which is a testament to our steadfast commitment to quality, ensuring you have complete peace of mind with every purchase.
Q: What service do you offer?
A: Our service offerings are comprehensive, extending from pre-sales consultations to in-sales assistance, and thorough after-sales support, all designed to address your every requirement effortlessly.
Q: Which port is near to you?
A: Our most convenient port is Ningbo. However, we flexibly cater to delivery arrangements extending to Guangzhou, Shanghai, Urumqi, and other major Chinese cities, ensuring seamless logistics.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, adeptly meeting diverse international standards with precision.
Q: Can I have a sample order?
A: Of course! We warmly encourage sample orders, offering you the opportunity to firsthand evaluate the premier quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: For the swiftest delivery, we typically employ DHL, UPS, FedEx, or TNT, ensuring your order arrives in roughly 3-5 days. We also offer air and sea freight options to accommodate your logistics preferences.
Q: When can I get the quotation?
A: We strive to furnish you with a detailed quotation within 24 hours of your inquiry. For urgent requests, please call or highlight them in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Please advise us a few days in advance to ensure we can organize an informative and accommodating visit for you.