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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Just connect with us and share your unique design specifications. We'll craft a competitive quote and swiftly create samples that are perfectly tailored to your needs.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, guaranteeing not only superior performance but also exceptional longevity and reliability.
Q: What about the warranty?
A: We confidently offer a robust 12-month warranty, underscoring our unwavering commitment to quality and ensuring your peace of mind.
Q: What service do you offer?
A: We offer extensive service packages encompassing pre-sales, in-sales, and after-sales support, ensuring your every need is met with excellence.
Q: Which port is near to you?
A: Our nearest port is Ningbo; however, we can arrange delivery to Guangzhou, Shanghai, Urumqi, and other principal Chinese destinations.
Q: Could you offer Origin Certification?
A: Certainly! We can provide specific origin certifications like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to align with varied international standards.
Q: Can I have a sample order?
A: Absolutely! We welcome sample orders, giving you the opportunity to experience our product quality firsthand and with confidence.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT for quick deliveries, usually taking about 3-5 days. Air and sea freight options are also available to align with your individual needs and preferences.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours after receiving your inquiry. For urgent requests, please call us directly or highlight the urgency in your email for immediate attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please notify us a few days in advance so that we can ensure your visit is perfectly arranged.