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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically embrace all OEM orders! Just reach out to us with your unique design specifications, and we'll deliver a competitive quote promptly. We'll create samples that are perfectly tailored just for you.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, promising remarkable performance and unmatched longevity.
Q: What about the warranty?
A: We proudly extend a 12-month warranty as our steadfast quality pledge, ensuring your peace of mind with every purchase.
Q: What service do you offer?
A: We provide an all-encompassing service package that includes pre-sales, in-sales, and after-sales support, meticulously designed to meet your every need.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we can arrange deliveries to major Chinese cities like Guangzhou, Shanghai, and Urumqi, ensuring your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance with diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to personally assess the exceptional quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically rely on DHL, UPS, FedEx, or TNT for speedy deliveries, ensuring your order arrives in about 3-5 days. For your convenience, air and sea freight options are also available.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours post-inquiry. For urgent requests, give us a call or highlight them in your email for immediate attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please inform us a few days in advance so we can ensure a warm welcome and smooth visit experience.