Q: Can you do OEM for me?
A: We enthusiastically embrace all OEM orders. Simply reach out to us with your design specifications, and we will provide you with a competitive price. We are committed to crafting high-quality samples that meet your requirements.
Q: What's your motor winding?
A: Our motors are equipped with 100% pure copper windings, ensuring optimal performance and longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, providing you with a robust quality guarantee.
Q: What service do you offer?
A: We provide comprehensive service packages, including pre-sales guidance, in-sales support, and dedicated after-sales assistance.
Q: Which port is near to you?
A: Our operations are conveniently located near Ningbo port. Additionally, we can efficiently arrange delivery to other major Chinese cities, including Guangzhou, Shanghai, and Urumqi.
Q: Could you offer Origin Certification?
A: Yes, we can procure specific origin certifications tailored to the requirements of different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Absolutely, we warmly welcome sample orders to allow you to test and verify the exceptional quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently utilize trusted carriers like DHL, UPS, FedEx, or TNT for shipping. Typical delivery times range from 3-5 days. Alternatively, we offer both airline and sea shipping options to accommodate your preferences.
Q: When can I get the quotation?
A: Our standard practice is to provide a comprehensive quotation within 24 hours of receiving your inquiry. Should you require an expedited response, please contact us directly or indicate the urgency in your email, and we will prioritize your request accordingly.
Q: Is it possible to visit your factory?
A: Certainly, we would be delighted to welcome you to our facility. Kindly inform us a few days in advance, so we can coordinate our schedules and ensure availability for your visit.
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