Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders. Just reach out to us with your design specifications, and we'll present you with a competitive offer and create sample products tailored to your needs.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring top-notch conductivity and performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, standing by the quality and durability of our products.
Q: What service do you offer?
A: We provide comprehensive service support that spans pre-sales, in-sales, and after-sales, ensuring a seamless experience for our customers.
Q: Which port is near to you?
A: The nearest port is Ningbo. We also facilitate delivery to Guangzhou, Shanghai, Urumqi, and other major Chinese cities, ensuring flexibility and convenience for our clients.
Q: Could you offer Origin Certification?
A: Yes, we can obtain specific certifications for different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, to meet all international compliance needs.
Q: Can I have a sample order?
A: Certainly! We welcome sample orders, allowing you to test and evaluate the quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently ship via DHL, UPS, FedEx, or TNT, typically ensuring delivery within 3-5 days. You also have the option to choose airline or sea freight.
Q: When can I get the quotation?
A: Our team is committed to providing you with a quotation within 24 hours of receiving your inquiry. If your request is urgent, please contact us promptly via phone or email, so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Absolutely, we welcome factory visits. Please inform us a few days in advance to ensure we are available to accommodate your visit.
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