Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders. Simply reach out and share your design vision with us, and we will provide you with a competitive quote and craft samples tailored just for you.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, ensuring unmatched quality and performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period as a testament to our commitment to quality assurance.
Q: What service do you offer?
A: We provide a comprehensive suite of services: pre-sales consultation, in-sales assistance, and dedicated after-sales support, ensuring a seamless experience at every stage.
Q: Which port is near to you?
A: Our proximity to Ningbo port ensures efficient logistics. We can also arrange delivery to major Chinese cities such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly! We can facilitate the application for specific origin certifications tailored to your needs, including SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Absolutely! We welcome sample orders as an opportunity for you to test and evaluate our exceptional quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: For swift delivery, we often utilize DHL, UPS, FedEx, or TNT, with expected arrival in just 3-5 days. Additionally, we offer airline and sea freight options.
Q: When can I get the quotation?
A: We are committed to prompt service, typically providing quotes within 24 hours of receiving your inquiry. For urgent requests, please call or highlight the urgency in your email, and we'll prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We invite you to visit our facility. Kindly inform us a few days in advance so we can coordinate our schedules to accommodate your visit.