Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we'll provide a competitive quote along with sample production.
Q: What's your motor winding?
A: We use 100% pure copper winding to ensure superior performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, guaranteeing the quality of our products.
Q: What service do you offer?
A: We offer comprehensive service packages, including pre-sales, in-sales, and after-sales support.
Q: Which port is near to you?
A: Our nearest port is Ningbo, though we can also arrange deliveries to major cities like Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can apply for specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to different countries.
Q: Can I have a sample order?
A: Yes, we encourage sample orders to evaluate and ensure our high-quality standards.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship through DHL, UPS, FedEx, or TNT, with an estimated arrival of 3-5 days. Additionally, airline and sea shipping options are available.
Q: When can I get the quotation?
A: We strive to deliver a quote within 24 hours of receiving your inquiry. For urgent requests, please call or highlight the urgency in your email, and we will prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We welcome visits, but kindly notify us a few days in advance so we can accommodate your schedule.
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