Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we will provide you with a competitive price while creating samples tailored to your specifications.
Q: What's your motor winding?
A: Our motors boast a premium 100% copper winding, ensuring superior performance and reliability.
Q: What about the warranty?
A: We confidently offer a 12-month warranty period as a testament to our product's quality assurance.
Q: What service do you offer?
A: We provide a comprehensive suite of services including pre-sales consultation, attentive in-sales support, and dedicated after-sales service.
Q: Which port is near to you?
A: Our nearest port is the bustling Ningbo port. Additionally, we can arrange delivery to major Chinese cities such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain specific certificates tailored for different countries, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Yes, we encourage sample orders to allow you to experience and verify our product's outstanding quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize trusted carriers such as DHL, UPS, FedEx, or TNT for shipping, which usually ensures delivery within 3-5 days. For your convenience, airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We pride ourselves on providing prompt service, usually offering a quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us or highlight this in your email so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Absolutely! We welcome visits to our factory. Kindly notify us a few days in advance so we can arrange our schedule to accommodate your visit.