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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically embrace all OEM orders! Simply reach out to us with your detailed design specifications. We'll provide you with a competitive quote and promptly craft samples tailored perfectly to your needs.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring not only superior performance but also exceptional longevity.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast pledge to quality, providing you with assured peace of mind.
Q: What service do you offer?
A: We provide an all-encompassing suite of service packages including pre-sales, in-sales, and after-sales support, meticulously designed to meet your every need.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we offer flexible delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders to allow you to experience our product's superior quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for rapid deliveries, which take about 3-5 days. Air and sea freight options are also available to perfectly suit your shipping preferences.
Q: When can I get the quotation?
A: We are committed to providing quotes within 24 hours post-inquiry. Should your request be urgent, please call or highlight it in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We wholeheartedly welcome factory visits. Kindly inform us a few days in advance to ensure we can accommodate your visit seamlessly.