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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications. We'll provide a competitive quote and promptly create samples tailored just for you.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior performance and longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as our steadfast quality pledge, ensuring peace of mind.
Q: What service do you offer?
A: We provide comprehensive service packages, including pre-sales, in-sales, and after-sales support, all tailored to cater to your every need and desire.
Q: Which port is near to you?
A: Our closest port is the bustling Ningbo, but we also facilitate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international standards and ensure seamless global compliance.
Q: Can I have a sample order?
A: Of course! We heartily welcome sample orders, allowing you to experience our product's exceptional quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for lightning-fast deliveries, which take about 3-5 days. Air and sea freight options are also available for customized preferences.
Q: When can I get the quotation?
A: We aim to furnish quotes within a swift 24 hours post-inquiry. If your request is urgent, please call or highlight it in your email for immediate attention and priority service.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days ahead to ensure we can accommodate your visit and provide a comprehensive tour.