Q: Can you do OEM for me?
A: Absolutely! We enthusiastically accept all OEM orders. Simply reach out to us with your design, and we will provide you with a competitive price. We are committed to crafting samples that align perfectly with your vision.
Q:What's your motor winding?
A: We use 100% premium copper winding to ensure optimal performance and durability.
Q: What about the warranty?
A: Rest assured, our products come with a 12-month warranty period, providing you with a robust quality guarantee.
Q:What service do you offer?
A: We offer comprehensive service packages, including pre-sales consultation, in-sales support, and after-sales assistance to ensure your complete satisfaction.
Q:Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can arrange delivery to Guangzhou, Shanghai, Urumqi, or any other Chinese city as needed.
Q:Could you offer Origin Certification?
A: Certainly! We can apply for specific certificates tailored for different countries, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Yes, we warmly welcome sample orders to allow you to test and evaluate the exceptional quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship via renowned couriers like DHL, UPS, FedEx, or TNT, with a delivery time of 3-5 days. For your convenience, airline and sea shipping options are also available.
Q: When can I get the quotation ?
A: We strive to provide you with a quotation within 24 hours of receiving your inquiry. Should your request be urgent, please call us or mention it in your email to prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We welcome you to visit our factory. Please inform us a few days in advance so we can accommodate your visit into our schedule.