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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications, and we'll provide a competitive quote and promptly create samples tailored specifically for you, showcasing our commitment to your vision.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior performance, enhanced efficiency, and longevity you can rely on.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as our steadfast quality pledge, giving you peace of mind and confidence in the durability of our product.
Q: What service do you offer?
A: We provide comprehensive service packages that include pre-sales, in-sales, and after-sales support, dedicated to meeting your every need with professionalism and care.
Q: Which port is near to you?
A: Our closest port is Ningbo, conveniently located for efficient shipping. Additionally, we offer delivery arrangements to major Chinese cities like Guangzhou, Shanghai, and Urumqi for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia. These are tailored to meet diverse international standards, ensuring compliance and smooth transactions.
Q: Can I have a sample order?
A: Of course! We welcome sample orders to allow you to evaluate our product's exceptional quality firsthand, ensuring it meets your expectations.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for speedy deliveries, ensuring your order arrives in about 3-5 days. Air and sea freight options are also available to suit your scheduling preferences and logistics needs.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours post-inquiry. If your request is urgent, please call or highlight it in your email for prioritized and expedited attention.
Q: Is it possible to visit your factory?
A: Certainly! We welcome factory visits with open arms. Kindly inform us a few days in advance to ensure we can accommodate your visit and provide a comprehensive tour.