Q: Can you do OEM for me?
A: Absolutely, we welcome all OEM projects. Simply reach out to us with your design specifications, and we will provide you with a competitive price and craft sample prototypes for your evaluation.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior performance and longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, serving as our commitment to quality assurance.
Q: What service do you offer?
A: We provide comprehensive service packages, including pre-sales consultation, in-sales support, and post-sales assistance.
Q: Which port is near to you?
A: Our nearest port is Ningbo. Additionally, we can facilitate delivery to major Chinese cities such as Guangzhou, Shanghai, Urumqi, among others.
Q: Could you offer Origin Certification?
A: Yes, we can obtain specific certificates tailored to different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, ensuring seamless compliance.
Q: Can I have a sample order?
A: Certainly, we encourage sample orders to allow you to test and verify our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We commonly ship via DHL, UPS, FedEx, or TNT, with an average delivery timeframe of 3-5 days. We also offer airline and sea shipping options for added flexibility.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. For urgent requests, contacting us via phone or highlighting urgency in your email will ensure your inquiry is prioritized.
Q: Is it possible to visit your factory?
A: Certainly, we welcome factory visits. Please inform us a few days in advance to coordinate our schedules and ensure we can accommodate you.
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