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Q: Can you do OEM for me?
A: Without a doubt, we enthusiastically welcome all OEM orders! Just get in touch with your design requirements, and we’ll offer an attractive quote along with creating samples uniquely crafted for you in no time.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, delivering exceptional performance and extended durability.
Q: What about the warranty?
A: We proudly extend a robust 12-month warranty, a testament to our enduring commitment to quality, providing you complete peace of mind.
Q: What service do you offer?
A: Our extensive service offerings encompass pre-sales, in-sales, and after-sales support, meticulously designed to fulfill all your requirements and expectations.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we offer flexible delivery arrangements to other major locations such as Guangzhou, Shanghai, Urumqi, and beyond across China.
Q: Could you offer Origin Certification?
A: Indeed, we can procure specific origin certifications like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to align with varied international standards.
Q: Can I have a sample order?
A: Absolutely! We encourage sample orders to give you a firsthand experience of our product's quality and craftsmanship.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically employ DHL, UPS, FedEx, or TNT for expedient deliveries, generally arriving within 3-5 days. Air and sea freight options are also available to fit your specific needs and preferences.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours of your inquiry. Should your request be urgent, please call or emphasize it in your email to ensure timely prioritization.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Please notify us a few days in advance so we can properly prepare for your visit.