Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we will provide a competitive quote and create samples tailored to your needs.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring optimal performance and durability.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period as a testament to our quality assurance.
Q: What service do you offer?
A: Our comprehensive service suite includes pre-sales, in-sales, and after-sales support, ensuring a seamless experience.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can arrange deliveries to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can apply for specific certificates tailored to the requirements of different countries, like SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Yes, we enthusiastically welcome sample orders to allow you to test and evaluate our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship using DHL, UPS, FedEx, or TNT, with an average delivery time of 3-5 days. For added convenience, airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We strive to provide you with a detailed quotation within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight your priority in your email, and we will expedite your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We welcome you to visit our factory. Kindly inform us a few days in advance so we can accommodate your visit in our schedule.