Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders. Simply reach out to us with your design specifications, and we'll provide you with a competitive quote. Plus, we'll produce samples to ensure your complete satisfaction.
Q:What's your motor winding?
A: Our motors are equipped with 100% copper winding, ensuring durability and efficient performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, standing as a testament to our unwavering commitment to quality assurance.
Q:What service do you offer?
A: We provide comprehensive service, including pre-sales support, in-sales guidance, and after-sales assistance, ensuring a seamless customer experience.
Q:Which port is near to you?
A: Our nearest port is Ningbo. Additionally, we can coordinate deliveries to Guangzhou, Shanghai, Urumqi, and other key Chinese cities, offering you flexibility and convenience.
Q:Could you offer Origin Certification?
A: Yes, we can apply for specific origin certifications tailored to different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, ensuring compliance with international trade requirements.
Q: Can I have a sample order?
A: Certainly! We welcome sample orders so you can test and verify the superior quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship using DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days. For your convenience, airline and sea shipping options are also available.
Q: When can I get the quotation ?
A: We aim to deliver your quotation within 24 hours of receiving your inquiry. However, if your request is urgent, please call us or indicate the urgency in your email, and we will prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Of course, we welcome visitors! Kindly notify us a few days in advance, so we can adjust our schedule accordingly to accommodate your visit.
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