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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically support all OEM orders! Simply engage with us, sharing your design specifics, and we will provide a highly competitive quote. We are committed to swiftly crafting bespoke samples that perfectly align with your vision.
Q: What's your motor winding?
A: Our motors are engineered with 100% copper winding to deliver exceptional performance and unparalleled durability, making them a choice of excellence.
Q: What about the warranty?
A: Enjoy peace of mind with our 12-month warranty, a testament to our unwavering dedication to quality and customer satisfaction.
Q: What service do you offer?
A: We offer a holistic suite of services, encompassing pre-sales, in-sales, and after-sales support, ensuring every interaction is seamless and exceeds expectations.
Q: Which port is near to you?
A: Our nearest port is Ningbo, but we also arrange delivery to Guangzhou, Shanghai, Urumqi, and other prominent Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Absolutely, we can obtain specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, fully tailored to adhere to diverse international standards with precision.
Q: Can I have a sample order?
A: Most certainly! We warmly welcome sample orders, allowing you to assess our product's superior quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically employ DHL, UPS, FedEx, or TNT for rapid deliveries, generally arriving within 3-5 days. Additionally, air and sea freight options are available to meet your specific shipping preferences and timelines.
Q: When can I get the quotation?
A: We strive to deliver quotes within a swift 24-hour period post-inquiry. For urgent requests, please call or emphasize it in your email for immediate attention to ensure your needs are promptly addressed.
Q: Is it possible to visit your factory?
A: Certainly! We welcome factory visits with open arms. Please notify us a few days in advance so we can ensure a comprehensive and insightful experience tailored to your visit.