Q: Can you do OEM for me?
A: We enthusiastically embrace all OEM orders. Simply reach out to us and share your design. We will provide you with a competitive price and craft samples for your approval.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, ensuring exceptional conductivity and durability.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, serving as our pledge to quality assurance.
Q: What service do you offer?
A: We provide comprehensive support through pre-sales, in-sales, and after-sales service, ensuring a seamless experience at every stage of your journey with us.
Q: Which port is near to you?
A: Our nearest port is Ningbo. We also facilitate delivery to Guangzhou, Shanghai, Urumqi, and other major Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Absolutely. We can obtain specific certificates tailored to different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Certainly! We warmly welcome sample orders to allow you to test and assess the quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently ship via DHL, UPS, FedEx, or TNT, typically arriving within 3-5 days. Additionally, we offer airline and sea shipping options to accommodate your preferences.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call us or indicate urgency in your email, so we can prioritize your needs.
Q: Is it possible to visit your factory?
A: Certainly. We welcome visits to our factory. Kindly inform us a few days in advance so we can ensure our availability for your visit.