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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Simply reach out to us with your design specifications, and we'll swiftly provide a competitive quote. Rest assured, samples tailored just for you will be created with excellence.
Q: What's your motor winding?
A: Our motors are engineered with 100% copper winding, guaranteeing not only superior performance but also remarkable longevity.
Q: What about the warranty?
A: With confidence, we extend a 12-month warranty as our steadfast quality pledge, ensuring your complete peace of mind throughout the experience.
Q: What service do you offer?
A: We offer an all-encompassing service package that includes pre-sales, in-sales, and after-sales support, ensuring that all your needs are attentively met.
Q: Which port is near to you?
A: Our closest port is Ningbo, providing convenient access. Additionally, we arrange delivery to major Chinese cities such as Guangzhou, Shanghai, and Urumqi, to suit your logistical preferences.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet a variety of international standards with ease.
Q: Can I have a sample order?
A: Of course! We warmly invite sample orders, allowing you the opportunity to evaluate our product's superior quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily use DHL, UPS, FedEx, or TNT for swift deliveries, typically taking about 3-5 days. Additionally, air and sea freight options are available to cater to your specific delivery preferences.
Q: When can I get the quotation?
A: We aim to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call or highlight it in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Absolutely! We enthusiastically welcome factory visits. Kindly inform us a few days in advance to ensure a warm and accommodating reception.