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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically embrace all OEM orders! Simply reach out to us with your unique design specifications, and we'll provide a highly competitive quote. We are committed to crafting samples tailored precisely for you without delay.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, a hallmark of superior performance and exceptional longevity.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast quality pledge, assuring you complete peace of mind.
Q: What service do you offer?
A: We provide an expansive range of service packages, including pre-sales, in-sales, and after-sales support, each designed to meet your every need with meticulous care.
Q: Which port is near to you?
A: Our nearest port is the bustling Ningbo port, and we also offer flexible delivery arrangements to major Chinese cities like Guangzhou, Shanghai, and Urumqi.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet a wide array of international standards.
Q: Can I have a sample order?
A: Of course! Sample orders are warmly welcomed, allowing you the opportunity to assess the unparalleled quality of our products first-hand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT for swift deliveries, ensuring your goods arrive within 3-5 days. Additionally, air and sea freight options are available to perfectly align with your shipping preferences.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours of receiving your inquiry. For urgent requests, please call or emphasize it in your email so we can prioritize your needs efficiently.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Kindly inform us a few days in advance so we can ensure an enriching and well-organized tour for you.