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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications, and we'll provide a competitive quote. Experience the ease of collaborating with us as we promptly create samples tailored just for you, ensuring an impeccable match with your vision.
Q: What's your motor winding?
A: Our motors are engineered with 100% copper winding, a testament to their superior performance and longevity. This meticulous choice guarantees that our products deliver unparalleled efficiency and durability, setting us apart in the industry.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as our steadfast quality pledge, ensuring peace of mind. This comprehensive warranty underscores our commitment to excellence and our confidence in the enduring reliability of our products.
Q: What service do you offer?
A: We provide comprehensive service packages that encompass pre-sales, in-sales, and after-sales support, designed to meet your every need. Our dedicated team ensures seamless assistance throughout your journey with us, enhancing your experience and satisfaction.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we also offer delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities. This flexibility ensures convenient and efficient logistics tailored to your needs.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international standards. Our expertise in certification ensures your products comply with global market requirements seamlessly.
Q: Can I have a sample order?
A: Of course! We welcome sample orders to allow you to evaluate our product's quality firsthand. This opportunity empowers you to experience the excellence of our craftsmanship before committing to larger orders, cementing your confidence in our offerings.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for speedy deliveries, which take about 3-5 days. Air and sea freight options are also available to suit your preferences and ensure your goods reach you efficiently, no matter your location.
Q: When can I get the quotation?
A: We aim to provide quotes within 24 hours post-inquiry. If your request is urgent, please call or highlight it in your email for prioritized attention. Our swift response is a testament to our commitment to addressing your needs promptly and effectively.
Q: Is it possible to visit your factory?
A: Certainly! We welcome factory visits. Kindly inform us a few days ahead to ensure we can accommodate your visit and provide a comprehensive tour of our facilities, offering you an insightful glimpse into our operations and quality standards.