Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design specifications, and we will provide you with a competitive price and produce samples tailored to your needs.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior conductivity and durability.
Q: What about the warranty?
A: We are proud to offer a 12-month warranty period, guaranteeing the quality and reliability of our products.
Q: What service do you offer?
A: We provide comprehensive support with pre-sales, in-sales, and after-sales services to ensure your satisfaction throughout the entire purchasing process.
Q: Which port is near to you?
A: Ningbo port is our closest port, but we can also coordinate deliveries to Guangzhou, Shanghai, Urumqi, or other major Chinese cities as needed.
Q: Could you offer Origin Certification?
A: Yes, we can apply for various certificates to meet specific country requirements, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Certainly! We welcome sample orders to allow you to test and verify the quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or TNT, with a standard delivery time of 3-5 days. Alternatively, airline and sea shipping options are also available to suit your needs.
Q: When can I get the quotation?
A: We strive to provide you with a quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us or highlight this in your email, so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Of course! We welcome factory visits. Kindly inform us a few days in advance, so we can accommodate your visit within our schedule.
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