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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically embrace all OEM orders! Just reach out to us with your precise design specifications and we'll provide a competitive quote. We are committed to crafting samples that are meticulously tailored just for you.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, guaranteeing unmatched performance, durability, and longevity.
Q: What about the warranty?
A: We are proud to offer a comprehensive 12-month warranty as our unwavering quality assurance, providing you with complete peace of mind.
Q: What service do you offer?
A: We deliver a full spectrum of service packages including pre-sales, in-sales, and after-sales support, all tailored to precisely meet your requirements and ensure a seamless experience.
Q: Which port is near to you?
A: Our nearest port is Ningbo. Additionally, we offer flexible delivery arrangements to key destinations such as Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly! We can arrange for specific certifications like SONCAP for Nigeria or SASO for Saudi Arabia, customizing our services to meet diverse international regulatory standards.
Q: Can I have a sample order?
A: Absolutely! We enthusiastically welcome sample orders, allowing you to experience and evaluate the exceptional quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use trusted carriers like DHL, UPS, FedEx, or TNT for swift deliveries, usually arriving in just 3-5 days. We also offer air and sea freight options to match your specific preferences.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours post-inquiry. If your request is urgent, please call us or highlight it in your email for prioritized attention and expedited service.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Please inform us a few days in advance to ensure we can fully accommodate your visit and make it thoroughly informative and enjoyable.