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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically welcome all OEM orders! Just connect with us with your design specifications. We'll provide an enticing quote and swiftly craft samples meticulously tailored to your needs.
Q: What's your motor winding?
A: Our motors are equipped with 100% pure copper winding, guaranteeing exceptional performance and extended longevity.
Q: What about the warranty?
A: We proudly stand behind our products with a 12-month warranty, representing our unwavering commitment to quality and your peace of mind.
Q: What service do you offer?
A: We deliver comprehensive service packages encompassing pre-sales, in-sales, and after-sales support, meticulously crafted to fulfill your every requirement.
Q: Which port is near to you?
A: Our nearest port is Ningbo, though we seamlessly arrange deliveries to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can acquire specific certifications like SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance with varied international standards.
Q: Can I have a sample order?
A: Absolutely! We are delighted to offer sample orders so you can evaluate our product's unparalleled quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically partner with DHL, UPS, FedEx, or TNT for prompt deliveries, taking approximately 3-5 days. Air and sea freight options are also available to align with your specific preferences.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours after receiving your inquiry. For urgent requests, please call or highlight them in your email for immediate attention.
Q: Is it possible to visit your factory?
A: Absolutely! We warmly invite you to visit our factory. Please inform us a few days in advance so we can make the necessary arrangements to accommodate your visit.