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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications. Once received, our team will swiftly provide a competitive quote and meticulously craft samples tailored just for you, ensuring a seamless fit with your vision.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, guaranteeing exceptional performance and extended durability, ensuring that your investment stands the test of time.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast quality pledge, providing you with peace of mind and confidence in our product's reliability.
Q: What service do you offer?
A: We provide comprehensive service packages encompassing pre-sales, in-sales, and after-sales support, crafted to meet your every need and ensure a seamless customer experience.
Q: Which port is near to you?
A: Our nearest port is Ningbo, strategically positioned for efficient handling of shipments. Additionally, we offer delivery arrangements to major hubs like Guangzhou, Shanghai, Urumqi, and other prominent Chinese cities to facilitate smooth logistics.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet diverse international standards and ensure compliance with global trade requirements.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to experience and evaluate our product's superior quality firsthand, ensuring it meets your expectations.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize trusted carriers like DHL, UPS, FedEx, or TNT for swift deliveries, taking approximately 3-5 days. Additionally, we offer both air and sea freight options to accommodate your specific timeline and budget preferences.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours post-inquiry. Should your request be urgent, please do not hesitate to call us or highlight it in your email for expedited attention and priority handling.
Q: Is it possible to visit your factory?
A: Certainly! We openly welcome factory visits. Please inform us a few days in advance so we can ensure your visit is well-accommodated and provide you with the best experience during your tour.