Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design specifications, and we will provide a competitive price estimate and create samples for your approval.
Q: What's your motor winding?
A: We use 100% pure copper winding to ensure superior performance and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty period as our quality assurance.
Q: What service do you offer?
A: We provide a full spectrum of services including pre-sales consultation, in-sales support, and dedicated after-sales care.
Q: Which port is near to you?
A: Our nearest port is Ningbo. We are also equipped to arrange deliveries to Guangzhou, Shanghai, Urumqi, and various other cities across China.
Q: Could you offer Origin Certification?
A: Certainly! We can obtain specific certificates tailored for different countries, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Yes, we warmly welcome sample orders to facilitate quality testing and verification.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently ship via DHL, UPS, FedEx, or TNT, with typical delivery times of 3-5 days. Alternatively, airline and sea shipping options are available to suit your needs.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call us or indicate the urgency in your email so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly, we welcome visits! Kindly inform us a few days in advance so we can check our schedule and arrange a convenient time for your visit.
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