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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Just contact us with your distinct design specifications, and we'll not only provide a competitive quote but also swiftly create bespoke samples tailored perfectly for you.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring unmatched performance and longevity for your peace of mind.
Q: What about the warranty?
A: We are delighted to offer a robust 12-month warranty as our steadfast quality commitment, providing you with complete peace of mind and assurance.
Q: What service do you offer?
A: We offer an all-encompassing service suite that includes pre-sales, in-sales, and after-sales support crafted to cater to your every requirement.
Q: Which port is near to you?
A: Our nearest port is the bustling Ningbo port, yet we also efficiently arrange deliveries to Guangzhou, Shanghai, Urumqi, and other major cities across China.
Q: Could you offer Origin Certification?
A: Certainly, we can secure tailored certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously meeting diverse international standards.
Q: Can I have a sample order?
A: Absolutely! We warmly welcome sample orders, allowing you to firsthand evaluate the superior quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily utilize DHL, UPS, FedEx, or TNT for rapid deliveries, typically arriving in 3-5 days. Additionally, air and sea freight options are also available to best suit your preferences.
Q: When can I get the quotation?
A: We strive to deliver quotes within a mere 24 hours post-inquiry. For urgent requests, please call us or highlight your urgency in your email for an expedited response.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Please notify us a few days in advance so we can ensure a seamless and accommodating visit.