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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications, and we'll provide a competitive quote while promptly crafting samples uniquely tailored for you.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, delivering exceptional performance and unrivaled longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as our steadfast quality pledge, ensuring complete peace of mind for you.
Q: What service do you offer?
A: We provide an array of comprehensive service packages, including pre-sales, in-sales, and after-sales support, meticulously crafted to meet your every need.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we also facilitate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, providing an excellent opportunity for you to evaluate our product's quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT for speedy deliveries, usually taking about 3-5 days. Additionally, air and sea freight options are available to suit your preferences.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours post-inquiry. If your request is pressing, kindly call or highlight it in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days in advance to ensure we can accommodate your visit seamlessly.