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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically embrace all OEM orders! Simply reach out to us with your precise design specifications. We'll furnish you with a highly competitive quote and swiftly craft samples that are perfectly tailored just for you.
Q: What's your motor winding?
A: Our motors feature premium 100% copper winding, ensuring unmatched performance and exceptional longevity.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty as our steadfast quality pledge, providing you with unwavering peace of mind.
Q: What service do you offer?
A: We provide an extensive range of service packages, including pre-sales, in-sales, and after-sales support, meticulously designed to meet your every conceivable need.
Q: Which port is near to you?
A: Our nearest port is Ningbo, enhancing logistical efficiency. We also offer versatile delivery arrangements to major cities such as Guangzhou, Shanghai, Urumqi, and other strategic Chinese locations.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific origin certificates like SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet diverse international standards and requirements.
Q: Can I have a sample order?
A: Absolutely! We welcome sample orders, allowing you to evaluate our product's superior quality firsthand and make a well-informed decision.
Q: How do you ship the goods and how long does it take to arrive?
A: Typically, we employ the services of DHL, UPS, FedEx, or TNT for rapid deliveries, which typically take about 3-5 business days. We also offer air and sea freight options tailored to suit your specific preferences and logistical needs.
Q: When can I get the quotation?
A: We are committed to providing detailed quotes within 24 hours post-inquiry. If your request is urgent, please call or highlight it in your email for prioritized attention and response.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days in advance to ensure we can accommodate your visit seamlessly.