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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Just reach out to us with your design specifications and we'll craft a quote that's competitive. Next, we'll swiftly develop samples tailored precisely to your needs.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, providing unmatched performance and exceptional durability that stands the test of time.
Q: What about the warranty?
A: We proudly extend a 12-month warranty as our unwavering pledge to quality, delivering peace of mind with each purchase.
Q: What service do you offer?
A: We deliver an all-encompassing service experience, featuring pre-sales, in-sales, and after-sales support, ensuring all your needs are met with precision and care.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we seamlessly orchestrate delivery to Guangzhou, Shanghai, Urumqi, and other vital Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can provide specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to adhere to a diverse range of international standards.
Q: Can I have a sample order?
A: Absolutely! Sample orders are warmly welcomed, allowing you to meticulously assess the superior quality of our product firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically rely on DHL, UPS, FedEx, or TNT for expeditious deliveries, arriving in approximately 3-5 days. Alternatively, air and sea freight options are available to match your logistical preferences.
Q: When can I get the quotation?
A: We strive to furnish quotes within 24 hours following your inquiry. For urgent requests, please call us or highlight your need in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly notify us a few days in advance, enabling us to prepare and accommodate your visit seamlessly.