Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders with open arms. Simply reach out to us with your design specifications, and we'll provide you with a competitive price quote. We will also craft samples to ensure your complete satisfaction.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, ensuring superior performance and durability.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, serving as a testament to the quality and reliability of our products.
Q: What service do you offer?
A: We provide comprehensive service offerings, including pre-sales, in-sales, and after-sales support, ensuring a seamless and satisfying customer experience.
Q: Which port is near to you?
A: Our proximity to Ningbo port allows for efficient shipping logistics. We can also arrange deliveries to key Chinese cities like Guangzhou, Shanghai, Urumqi, and more.
Q: Could you offer Origin Certification?
A: Yes, indeed! We can obtain specific certificates tailored for different countries, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more, ensuring compliance with international standards.
Q: Can I have a sample order?
A: Certainly! We welcome sample orders as an excellent opportunity to test and evaluate the quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently utilize DHL, UPS, FedEx, or TNT for shipping, with an average delivery time of 3-5 days. Additionally, we offer both airline and sea shipping options for your convenience.
Q: When can I get the quotation?
A: We strive to provide you with a quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us or indicate this in your email so we can prioritize your inquiry accordingly.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to welcome you to our factory. However, we kindly ask that you notify us a few days in advance, allowing us to coordinate our schedules to accommodate your visit.