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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Simply reach out to us with your unique design specifications, and we'll provide a competitive quote. We ensure prompt creation of samples tailored just for you, showcasing our exceptional customization capabilities.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, a hallmark of superior performance and exceptional longevity, ensuring they stand the test of time and deliver outstanding efficiency.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast quality pledge, providing you with the ultimate peace of mind and confidence in our product's durability.
Q: What service do you offer?
A: We offer comprehensive service packages, including attentive pre-sales, efficient in-sales, and reliable after-sales support, dedicated to meeting your every need and ensuring a seamless experience.
Q: Which port is near to you?
A: Our closest port is Ningbo. However, we also facilitate smooth delivery arrangements to major cities such as Guangzhou, Shanghai, Urumqi, and more across China.
Q: Could you offer Origin Certification?
A: Certainly, we can efficiently secure specific certification like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diversified international standards and regulatory requirements.
Q: Can I have a sample order?
A: Of course! We enthusiastically welcome sample orders, allowing you to firsthand evaluate the superior quality and craftsmanship of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically rely on trusted couriers like DHL, UPS, FedEx, or TNT for speedy deliveries, with expected arrivals in about 3-5 days. We also offer flexible air and sea freight options to suit your specific preferences.
Q: When can I get the quotation?
A: We aim to provide detailed quotes within 24 hours post-inquiry. For urgent requests, simply call or highlight this in your email for prioritized and immediate attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days ahead, so we can ensure a comprehensive and accommodating experience during your visit.