Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out and share your design with us. We promise to offer a competitive price and create samples tailored just for you.
Q: What's your motor winding?
A: Our motors feature premium 100% copper winding, ensuring superior performance and longevity.
Q: What about the warranty?
A: We stand by our quality with a comprehensive 12-month warranty period, providing you with peace of mind.
Q: What service do you offer?
A: We offer a full suite of services: pre-sales consultation, in-sales assistance, and post-sales support, ensuring a seamless experience throughout your journey with us.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can arrange deliveries to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Yes, we can obtain specific certificates tailored to each country's requirements, such as SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Certainly! We warmly welcome sample orders to allow you to test and verify the quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily use DHL, UPS, FedEx, or TNT for shipping, with an expected delivery time of 3-5 days. For larger orders, airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We pride ourselves on efficiency and will provide a quote within 24 hours of receiving your inquiry. If your request is urgent, please call or highlight it in your email, and we will prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to host you. Please notify us a few days in advance so we can ensure our schedule accommodates your visit.