Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders. Simply reach out with your unique design, and we will provide a competitive quote. We're eager to craft samples that bring your vision to life.
Q: What's your motor winding?
A: Our motors feature 100% pure copper winding for enhanced performance and reliability.
Q: What about the warranty?
A: We proudly offer an extensive 12-month warranty to ensure the quality and durability of our products.
Q: What service do you offer?
A: We provide comprehensive service at every stage: pre-sales, in-sales, and after-sales, ensuring your satisfaction and support throughout your journey with us.
Q: Which port is near to you?
A: Our operations are conveniently located near Ningbo port. We can also arrange shipments to Guangzhou, Shanghai, Urumqi, and other major Chinese cities to suit your needs.
Q: Could you offer Origin Certification?
A: Yes, we can obtain specific certificates tailored to different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, ensuring compliance with local standards.
Q: Can I have a sample order?
A: Absolutely, we warmly welcome sample orders to allow you to test and verify the quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently ship using DHL, UPS, FedEx, or TNT, with delivery typically taking 3-5 days. For your convenience, airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please don't hesitate to call or highlight this in your email, so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to welcome you. Kindly inform us a few days in advance, allowing us to confirm availability and arrange a rewarding visit for you.
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