Q&A
Q: Can you do OEM for me?
A: We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you.
Q:What's your motor winding?
A: 100% copper winding.
Q: What about the warranty?
A: We offer 12month warranty period as the quality guarantee.
Q:What service do you offer?
A: Pre-sales service, in-sales service, after-sales service.
Q:Which port is near to you?
A: Ningbo port. And we can arrange to deliver Guangzhou, Shanghai, Urumqi, or other Chinese cities, too.
Q:Could you offer Origin Certification?
A: We can apply for specific certificate for different country such as SONCAP for Nigeria,SASO for Saudi Arabia, etc.
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
Q: How do you ship the goods and how long does it take to arrive?
A: We often ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q: When can I get the quotation ?
A: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.
Q: Is it possible to visit your factory?
A: Sure. But please kindly keep us posted a few days in advance. We need to check our schedule to see if we are available then.
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