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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! We invite you to contact us with your specific design specifications. Our team will provide a competitive quote and swiftly create bespoke samples tailored just for you.
Q: What's your motor winding?
A: Our motors are engineered with 100% copper winding, delivering unparalleled performance and durability, ensuring longevity and efficiency.
Q: What about the warranty?
A: We proudly offer an industry-leading 12-month warranty as a steadfast pledge of quality, guaranteeing peace of mind and satisfaction with every purchase.
Q: What service do you offer?
A: We offer a comprehensive suite of service packages, including pre-sales consultations, in-sales guidance, and after-sales support, all meticulously designed to meet your every need and exceed expectations.
Q: Which port is near to you?
A: Our closest port is Ningbo, renowned for its efficiency. We also facilitate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities, ensuring flexibility in logistics.
Q: Could you offer Origin Certification?
A: Certainly, we specialize in obtaining specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, fully tailored to satisfy diverse international standards and requirements.
Q: Can I have a sample order?
A: Absolutely! We warmly welcome sample orders, providing you the opportunity to experience our product's exceptional quality firsthand before committing to larger quantities.
Q: How do you ship the goods and how long does it take to arrive?
A: For swift deliveries, we typically utilize trusted couriers like DHL, UPS, FedEx, or TNT, ensuring arrival within 3-5 days. We also offer flexible air and sea freight options to suit your preferences and timeline.
Q: When can I get the quotation?
A: We strive to provide detailed quotes within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email for prioritized service.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Please notify us a few days in advance so we can ensure a seamless and informative experience during your visit.