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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically welcome all OEM orders! Connect with us directly and share your design specifications. We promise a competitive quote and swiftly craft bespoke samples tailored to your unique needs.
Q: What's your motor winding?
A: Our motors are crafted with 100% pure copper winding to guarantee unmatched performance and durability over time.
Q: What about the warranty?
A: We confidently offer a 12-month warranty as a testament to our unwavering commitment to quality, giving you complete peace of mind.
Q: What service do you offer?
A: Our comprehensive service packages cover pre-sales, in-sales, and after-sales support, ensuring a seamless experience tailored to meet all your needs.
Q: Which port is near to you?
A: Ningbo is our nearest port; however, we facilitate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other key Chinese cities to suit your logistics requirements.
Q: Could you offer Origin Certification?
A: Certainly, we can arrange for specific origin certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, designed to align with diverse international standards.
Q: Can I have a sample order?
A: Absolutely! We invite you to place a sample order to assess our product quality firsthand with confidence.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch goods using DHL, UPS, FedEx, or TNT for swift delivery within 3-5 days. Additionally, air and sea freight options are available to accommodate your specific preferences and timelines.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours of your inquiry. For urgent requests, please call us or indicate the urgency in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Absolutely! We warmly welcome factory visits. Please notify us a few days in advance to ensure we are prepared to accommodate your visit and provide a comprehensive experience.