Q: Can you do OEM for me?
A: We welcome all OEM orders with open arms. Simply reach out to us with your design, and we will provide you with a competitive price while crafting samples for your assessment.
Q: What's your motor winding?
A: Our motors boast a premium 100% copper winding, ensuring top-notch quality and performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period as a testament to our commitment to quality assurance.
Q: What service do you offer?
A: We provide comprehensive service support encompassing pre-sales, in-sales, and dedicated after-sales services.
Q: Which port is near to you?
A: Ideally located near Ningbo port, we can also efficiently arrange delivery to major Chinese cities such as Guangzhou, Shanghai, and Urumqi.
Q: Could you offer Origin Certification?
A: Absolutely, we can acquire specific certificates tailored for different countries, including SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Certainly, we encourage sample orders to allow you to evaluate and verify our product quality.
Q: How do you ship the goods and how long does it take to arrive?
A: We predominantly ship via renowned couriers such as DHL, UPS, FedEx, or TNT, with an estimated delivery time of 3-5 days. Additionally, airline and sea shipping options are available.
Q: When can I get the quotation?
A: Typically, we provide a detailed quotation within 24 hours of receiving your inquiry. For urgent requests, please feel free to call us or highlight the urgency in your email, allowing us to prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Absolutely, we welcome factory visits. Kindly inform us a few days in advance to ensure we can accommodate you in our schedule.