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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications. We'll provide a competitive quote and promptly create samples tailored just for you. At Cixi Zhongci Liwei Motor Technology Co., Ltd, your custom needs are our priority!
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior performance and longevity. This high-grade winding is key to delivering robust efficiency and a long-lasting service life.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as our steadfast quality pledge, ensuring peace of mind. Trust in our commitment to quality, standing by our products every step of the way.
Q: What service do you offer?
A: We provide comprehensive service packages including pre-sales, in-sales, and after-sales support to meet your every need. Our dedicated team is here to ensure a seamless experience.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we also offer delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities. Wherever you are, our efficient logistics network ensures your goods arrive promptly.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international standards. Rest assured, our certifications are designed to facilitate smooth international transactions.
Q: Can I have a sample order?
A: Of course! We welcome sample orders to allow you to evaluate our product's quality firsthand. Experience the excellence of our Efficient AC Induction Motor Gear Motor with a trial that speaks volumes.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for speedy deliveries, which take about 3-5 days. Air and sea freight options are also available to suit your preferences. Your convenience is our dispatch priority, ensuring timely and reliable delivery.
Q: When can I get the quotation?
A: We aim to provide quotes within 24 hours post-inquiry. If your request is urgent, please call or highlight it in your email for prioritized attention. Our prompt responses ensure your project stays on track without delay.
Q: Is it possible to visit your factory?
A: Certainly! We welcome factory visits. Kindly inform us a few days ahead to ensure we can accommodate your visit. Witness firsthand the meticulous craftsmanship behind our leading-edge products.