Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we will provide you with a competitive quote and create samples tailored just for you.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring top-notch performance and durability.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period as our pledge of quality assurance and customer satisfaction.
Q: What service do you offer?
A: We provide comprehensive service support, including pre-sales, in-sales, and after-sales services, ensuring a seamless customer experience.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can facilitate deliveries to major Chinese cities like Guangzhou, Shanghai, Urumqi, and others.
Q: Could you offer Origin Certification?
A: Yes, we can secure specific origin certificates tailored to different countries' requirements, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Certainly! We warmly welcome sample orders to allow you to test and verify our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch goods via DHL, UPS, FedEx, or TNT, with an expected delivery time of 3-5 days. Air and sea shipping options are also available to suit your preferences.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. Should you require immediate assistance, please call us or highlight the urgency in your email, and we will prioritize your request.
Q: Is it possible to visit your factory?
A: Absolutely. We welcome visits to our factory. Kindly inform us a few days in advance so we can coordinate our schedules to accommodate your visit.
Audited Supplier 
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